What information do we collect? How do we use it?

• When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.

• We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers.

• We personalise your shopping experience by using your purchases to shape our recommendations about posters, publications and other safety products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Storage Equipment Safety Service services and special offers we think you'll find valuable.
  

How we protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. For credit card security information view our Credit Card Security page.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as fast check out ™ shopping and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies.

Will Storage Equipment Safety Service disclose the information it collects to outside parties?

Storage Equipment Safety Service does not sell, trade or rent your personal information to others. Also, Storage Equipment Safety Service may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Storage Equipment Safety Service possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent

By using our Web site, you consent to the collection and use of this information by Storage Equipment Safety Service. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

Storage Equipment Safety Service welcomes your questions and comments about privacy. Please send e-mails to feedback@sess.co.uk

*** Your statutory rights are not affected ***